Frequently asked questions

General

How do I use Oasense?


Simply turn your water on to your desired temperature and step in when you are ready. Oasense starts sensing once you step into the shower. Check out our quick start quide.




Is it possible to use Oasense as a traditional showerhead?


Yes. Oasense can toggle between sensing mode and traditional mode with a press of a button.




What's the shipping rates?


We are currently only shipping to the US and Canada. Different shipping rates may apply, depending on the delivery location. Please refer to the actual amount at the checkout process.




What's the return policy?


You have 14 calendar days to return an item from the date you received it.